1. Introduction

Welcome to Mehak Shawls. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

2. Use of Website

  • You agree to use this website only for lawful purposes
  • Any misuse, fraud, or unauthorized activity is strictly prohibited
  • We reserve the right to refuse service to anyone at any time

3. Product Information

  • We strive to display product details, images, and prices accurately
  • Slight variations in color or design may occur due to screen settings or photography
  • All products are subject to availability

4. Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without notice
  • We accept secure payments via online payment gateways and Cash on Delivery (if available)
  • Orders will be processed only after successful payment confirmation

5. Order Acceptance & Cancellation

  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspicious activity
  • Customers can cancel orders only before dispatch

6. Shipping & Delivery

  • Orders are processed and shipped as per our Shipping Policy
  • Delivery timelines are estimated and may vary depending on location

7. Returns, Refunds & Replacements

  • Returns and refunds are governed by our Refund & Return Policy
  • Customers must follow the stated process and timelines

8. Intellectual Property

  • All content on this website (logo, images, text, design) is the property of Mehak Shawls
  • Unauthorized use, copying, or reproduction is strictly prohibited

9. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products
  • Our maximum liability is limited to the value of the purchased product

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

11. Changes to Terms

We may update these Terms & Conditions at any time without prior notice. Changes will be effective once posted on this page.

12. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Ludhiana, Punjab courts.

13. Contact Us

For any queries regarding these terms:

📞 +91 9814031304 / 8100700056 / 9814831304
📧 Goodwillshawls_11@yahoo.co.in
📍 132/1, Machpura Bazar, Near Trunk Bazar, Ludhiana, Punjab – 141008