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Mehak Shawls – Your Questions Answered

1. What products do you offer?
We offer a wide range of premium products including shawls, stoles, suits, kurtis, cord sets, and men’s lohi collections.

2. Do you deliver across India?
Yes, we provide Pan India delivery with reliable courier partners.

3. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.

4. How can I track my order?
Once your order is shipped, you will receive a tracking ID via SMS/WhatsApp/Email. You can use it to track your order status.

5. What payment methods do you accept?
We accept Online Payments (UPI, Debit/Credit Cards, Net Banking) and Cash on Delivery (COD) (if available).

6. Can I return or exchange a product?
Yes, we offer easy returns and exchanges for damaged, defective, or incorrect items. Please contact us within 48 hours of delivery.

7. How long does refund take?
Refunds are processed within 2–3 working days after approval.

8. Do you offer wholesale or bulk orders?
Yes, for bulk or wholesale inquiries, please contact us directly on our phone number.

9. How can I contact customer support?
You can reach us via:
📞 +91 9814031304 / 8100700056 / 9814831304
📧 Goodwillshawls_11@yahoo.co.in

10. Where is your showroom located?
Our showroom is located at:
132/1, Machpura Bazar, Near Trunk Bazar,
Ludhiana, Punjab – 141008

Still have questions?
Feel free to contact us anytime. We’re happy to help!